Product Warranty Period
All new F-Tech units sold through Wilkinson Star Limited within the United Kingdom, Ireland & Europe shall be warrantied to the original owner, (which is non-transferable) for the periods as detailed below against failure due to defective materials or production.
This warranty starts following the date of sale to the end user and the original invoice is documentation for the warranty period. Products should be registered online at www.F-Tech-waranty.com within 28 days of purchase.
F-Tech Armur units 5 years
F-Tech Fox units 5 years
F-Tech Pocket units 2 years
Suction arms 1 year
Spares and accessories 90 days
(Excludes used filters)
F-Tech welding torches 90 days
ALL PRODUCTS ARE RETURN TO BASE WARRANTY
Defective units shall be repaired or replaced by the company at our discretion. The company may opt to refund the purchase price (less any costs and depreciation due to use and wear). The company reserves the right to alter the warranty conditions at any time with effect for the future.
A prerequisite for the full warranty is that products are operated in accordance with the operating instructions supplied, observing the relevant installation and any legal requirements recommendations and guidelines and carrying out the maintenance instructions shown in the operator manual.
Any modified equipment will result in warranty being invalid unless agreed in writing by Wilkinson Star Limited.
The customer has no claim to loan or replacement products whilst repairs are being performed. The company accept no claims for consequential losses.
*Proof of sale maybe required; this maybe in the way of the original purchase receipt given to the end user by the distributor which should contain the product serial number.
Any warranty repairs may only be carried out by Wilkinson Star Limited or a distributor approved to carry out repairs by the Company in writing.
What’s Not Covered under Warranty?
Any product that has been subjected to abuse, misuse, negligence, accident, improper care and/or lack of maintenance will be refused warranty. The operator
manual supplied with the equipment details the maintenance necessary to ensure trouble free operation.
If warranty is refused for any reason we will inform you in writing and include the technician report detailing the reasons.
Performing regular checks and maintenance of any welding fume extraction system is needed in order to be sure that the system performs at its best. Completion of periodic maintenance is necessary to maintain effective operation of the equipment. It is recommended to do regular inspections and replace the filters when required. Please note in many countries a yearly inspection is obliged by law.
It is recommended that when any periodic maintenance is completed the details are recorded. Please refer to the check list guide below as an example.
The cleaning intervals vary according to the type of fume conveyed and its concentration and also according to the type of work environment in which it is used. The end user must therefore define a cleaning interval suitable to always keep the machine perfectly clean; the accumulation of material on the fixed parts must be removed.
Some products have a device on the equipment which signals the need to replace the filters. It is however recommended to regularly check whether the filters are
set should be replaced at least once a year. The filters deteriorate even if they are not used very often.
The fan, motor and electrical items must be monitored at intervals established by the user to check that it is good working order, to check for faults or damage to the impeller and to check that the electric motor is in good condition(including brushes where fitted).
This is the lifecycle defined for the bearings, however due to external factors such as increased vibrations for a certain period of time the replacement of the bearings may have to be carried out at shorter intervals. At the end of their life cycle, the bearings should be replaced even if apparently they seem in good condition.